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Restaurant Employee Training

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Gain the competitive advantage through outstanding customer service. Set your business apart by providing customized training in professional business etiquette for your staff. 

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This customer service training will give your staff the skills to think on their feet and extend your brand through to customer experiences. Your clients will feel valued and appreciated, and will want to return. 

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Customer Service Etiquette Training Options:

 

• The seven Points of professionalism

• Introducing yourself and others

• Saying your company’s name with ‘pride’

• The power of ‘The Smile’

• Proper eye contact

•  Addressing clients professionally

• First class telephone etiquette

• How we sound affects the customer

• Talking too fast-talking too slow

• Vocabulary that exudes graciousness

• How can I help?

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       *First Class Telephone Etiquette:

• Saying “Foothills Creamery” with pride & clarity  

• Scripts for the perfect telephone greeting

• Placing the client on hold

•   Listening patiently

•   Speed and tone of speech

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All VIP Protocol corporate workshops and services are 100% tax deductible. 

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